Last Updated: September 10, 2026
Welcome to ChangePoint Psychology. These Terms and Conditions (“Terms”) govern your use of the ChangePoint Psychology website (the “Website”) and any content, information, or resources made available through the Website.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. ABOUT CHANGEPOINT PSYCHOLOGY
ChangePoint Psychology provides psychological services, including individual counselling and specialized therapeutic services for concerns such as anxiety, depression, stress, self-esteem, trauma, life transitions, grief, Tourette Syndrome, tics, and obsessive-compulsive disorder (OCD).
Services may be provided in person or online, depending on the circumstances and suitability of the service.
ChangePoint Psychology is located at:
ChangePoint Psychology
340 Midpark Way SE
Calgary, Alberta T2X 1P1
Canada
Email: info@changepointpsychology.com
Phone: 587-800-3773
2. USE OF THIS WEBSITE
You may use this Website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Website for any unlawful or unauthorized purpose.
- Attempt to gain unauthorized access to the Website or its systems.
- Interfere with or disrupt the operation or security of the Website.
- Copy, reproduce, distribute, modify, or exploit Website content without permission.
- Use information obtained from the Website to impersonate ChangePoint Psychology or any of its professionals.
- Submit false, misleading, or fraudulent information through the Website.
We reserve the right to restrict or terminate access to the Website if we believe these Terms have been violated.
3. INFORMATION ON THIS WEBSITE
The information provided on this Website is intended for general informational and educational purposes only.
Website content is not intended to replace professional psychological assessment, diagnosis, treatment, or advice.
Reading information on this Website, contacting ChangePoint Psychology, submitting an online inquiry, or communicating through the Website does not by itself establish a psychologist-client relationship.
Information provided on the Website may not be appropriate for every individual or situation. You should seek professional advice regarding your individual circumstances.
4. NO EMERGENCY SERVICES
ChangePoint Psychology’s Website and online contact forms are not intended for emergencies or crisis situations.
Do not use the Website, email, or contact forms to seek immediate assistance in an emergency.
If you or someone else is in immediate danger, call 911 or go to the nearest emergency department.
If you are experiencing a mental health crisis or require immediate support, contact an appropriate emergency or crisis service in your area.
5. PSYCHOLOGICAL SERVICES
Use of the Website does not guarantee that psychological services will be provided.
Before services begin, you may be required to complete an intake or assessment process and agree to applicable informed-consent, privacy, cancellation, payment, and service policies.
ChangePoint Psychology may determine that a particular service, treatment approach, or format is not appropriate for an individual’s circumstances and may recommend an alternative service or referral where appropriate.
Information about services available through the Website may change from time to time.
6. APPOINTMENTS AND CONSULTATIONS
ChangePoint Psychology may offer an initial consultation to help determine whether its services are an appropriate fit.
An inquiry or consultation request does not guarantee an appointment or establish a therapeutic relationship.
Appointments are subject to availability and may be subject to separate cancellation, payment, attendance, and service policies provided to clients.
7. ONLINE SERVICES
Certain psychological services may be provided virtually.
Online services may depend on appropriate technology, internet access, privacy, location, and other factors.
You are responsible for ensuring that you have a private and reasonably secure environment when participating in virtual appointments.
Electronic communications and online services may carry risks, including technical interruptions, unauthorized access, privacy risks, or communication delays. Appropriate safeguards will be used, but no electronic system can be guaranteed to be completely secure.
8. PRIVACY
Your use of this Website may involve the collection and use of personal information.
Please review our Privacy Policy for information about how ChangePoint Psychology collects, uses, protects, and manages personal information.
The Privacy Policy forms part of these Terms.
9. EMAIL AND WEBSITE COMMUNICATION
Communication through email, contact forms, or other Website features should not be considered an emergency communication method.
While ChangePoint Psychology takes reasonable measures to protect information, email and internet communications may not be completely secure.
Please avoid sending highly sensitive or confidential personal information through a Website contact form or ordinary email unless specifically requested.
10. THIRD-PARTY LINKS
The Website may contain links to third-party websites, resources, or services.
These links are provided for convenience and informational purposes only.
ChangePoint Psychology does not necessarily endorse, control, or guarantee the accuracy, availability, security, or privacy practices of third-party websites.
You access third-party websites at your own risk and should review their applicable terms and privacy policies.
11. INTELLECTUAL PROPERTY
Unless otherwise indicated, the content on this Website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to ChangePoint Psychology.
You may view and use the Website for your personal, non-commercial purposes.
You may not reproduce, modify, distribute, publish, display, transmit, sell, or otherwise exploit Website content without prior written permission from ChangePoint Psychology, except where permitted by law.
12. ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information on the Website is accurate and current.
However, we do not guarantee that all information is complete, accurate, current, or free from errors or omissions.
Information about psychological services, availability, treatment approaches, and other Website content may change without notice.
13. NO GUARANTEE OF RESULTS
Psychological treatment and counselling are individualized services, and outcomes vary from person to person.
ChangePoint Psychology does not guarantee any particular outcome, result, improvement, or benefit from the use of its services or information provided through the Website.
14. DISCLAIMER
To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
ChangePoint Psychology does not guarantee that the Website will always be available, uninterrupted, secure, or free of errors, viruses, or other harmful components.
Nothing on this Website should be interpreted as a guarantee, promise, or representation that a particular treatment or service will produce a specific result.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, ChangePoint Psychology and its owners, employees, contractors, and service providers will not be liable for any loss, damage, or injury arising from or related to your use of, or reliance on, this Website or its content, except where such liability cannot legally be excluded or limited.
Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law.
16. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless ChangePoint Psychology and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the Website, violation of these Terms, or violation of applicable law or the rights of another person.
17. CHANGES TO THESE TERMS
We may update these Terms from time to time.
When changes are made, the updated version will be posted on this Website and the “Last Updated” date will be revised.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
18. GOVERNING LAW
These Terms are governed by the laws applicable in the Province of Alberta and the applicable laws of Canada.
Any dispute relating to these Terms or your use of the Website will be subject to the applicable courts and laws of Alberta, Canada, unless otherwise required by law.
19. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other policies specifically referenced on the Website, constitute the agreement between you and ChangePoint Psychology regarding your use of the Website.
These Terms do not replace or modify any separate agreement, informed consent document, treatment agreement, or other terms that may apply to psychological services.
21. CONTACT US
If you have questions about these Terms and Conditions, you can contact us at:
ChangePoint Psychology
340 Midpark Way SE
Calgary, Alberta T2X 1P1
Canada
Email: info@changepointpsychology.com
Phone: 587-800-3773